Refund policy

Policy for all Returns

You may request a return on an item within 3 days of receiving a damaged item or 14 days of receiving the product for any other return reason.

• Order Number and Product Description must be provided correctly.
• All returns require pictures of the front label where product name and flavor (if applicable) are visible.
• All returns require a picture of the Lot# and Expiration Date
• If item is damaged, clumped, moldy, etc, A picture of the damages is required.

Policy for Items Ordered by "Mistake" / No Longer want

In order to receive a full refund for a product you ordered by "mistake" or decided you don't want any more. the product must be:

• Unopened
• Packaging must be not damaged
• You, the customer, pays the return shipping.

Policy for Items you are not satisfied with:

We have a full 100% Money Back Guarantee on the satisfaction of the products you receive.

If you are not satisfied with the product and would like to return, please request a return within 14 days of receiving the product.

• A return shipping label will be provide and credit will be given.

Policy for Damaged Items / Received the wrong product

If you receive a item damaged in transit, clumped, outdated, short dated, moldy, etc. You may submit a request for a return / credit. In order to receive a full refund we need the following:

• Picture process must be followed.
• A return shipping label will be provide and credit will be given.